A security operations center, or SOC, watches an organization’s systems for attacks and acts on them. DYOPATH, a managed IT services provider, published a guide with six questions that business leaders can use to compare SOC providers before signing.
-- Sales decks for security operations center services often look similar. The key differences come from answers to a few basic questions. DYOPATH, a managed IT services provider, outlined six of these questions in a new guide about what a SOC is and how to evaluate one: https://dyopath.com/what-is-a-soc/
A SOC includes the people, playbooks, and tools that monitor an organization’s networks, endpoints, cloud services, and user accounts for signs of an attack. Analysts determine which alerts are genuine and respond when necessary. The guide describes a SOC as a function rather than a physical space, measuring its effectiveness by how long an intruder can stay in a network before detection and containment.
The first question is what is being monitored. Some services focus only on endpoints, while others include cloud apps, identity, email, and network traffic. The guide recommends getting this list in writing.
The second question is who monitors at 2 a.m. on a Sunday. The guide emphasizes that “a staffed shift and an on-call phone on someone’s nightstand are not the same.” Continuous coverage requires enough trained people for each night, holiday, and sick day.
The third question is when an investigation begins and what defines that start. The guide points out that an auto-generated ticket does not constitute an investigation.
The fourth question is what actions the SOC can take without calling anyone first. If the only response is to send an email, then the customer becomes part of the containment plan.
The fifth question is what happens next. The guide outlines that an incident report, a solution to prevent it from happening again, and auditor-acceptable documentation should follow.
The sixth question is who is responsible for an incident when IT and security have different views. If these teams are from separate companies, a 3 a.m. alert can lead to confusion the next morning, with each side explaining why the issue belongs to the other. DYOPATH argues that one team should own both.
The guide also examines whether organizations with 100 to 1,000 employees should build a SOC or purchase one. It notes that the cost of a SIEM license usually doesn’t overwhelm an in-house budget, but staffing for nights, weekends, and holidays does. Additionally, no SOC can guarantee that a breach won’t happen, but a good one decreases the likelihood of a minor intrusion escalating into a major crisis.
DYOPATH presents its SIEM and SOC as a service, providing 24/7 expert monitoring through its DYOGUARD platform. More details are available at https://dyopath.com/siem-soc-as-a-service/. The company claims that investigations start within 15 minutes of an alert. These claims come from DYOPATH and haven’t been independently verified.
For organizations unsure about what their monitoring involves, DYOPATH offers a free cybersecurity assessment: https://dyopath.com/cyber-security-assessments/
About DYOPATH
DYOPATH is a managed IT services provider. It offers managed IT, cybersecurity, and cloud services to organizations across the United States and Mexico. For more information, visit: https://dyopath.com/about-it-company/
Contact Info:
Name: Charles Orrico
Email: Send Email
Organization: DYOPATH
Address: 1801 South Meyers Road, Oakbrook Terrace, Illinois 60181, United States
Website: https://dyopath.com/
Source: NewsNetwork
Release ID: 89209622
In case of identifying any errors, concerns, or inconsistencies within the content shared in this press release that necessitate action or if you require assistance with a press release takedown, we strongly urge you to notify us promptly by contacting [email protected] (it is important to note that this email is the authorized channel for such matters, sending multiple emails to multiple addresses does not necessarily help expedite your request). Our expert team is committed to addressing your concerns within 8 hours by taking necessary actions diligently to rectify any identified issues or supporting you with the removal process. Delivering accurate and reliable information remains our top priority.
